PRIVACY WITHOUT THE SMALL-PRINT FOG
YOUR DATA. HANDLED WITH CARE.
This notice explains what AJ Car Recovery Birmingham may collect, why it is needed and the choices UK data-protection law gives you.
OUR PROMISE
ONLY WHAT WE NEED
We use personal information to respond, recover vehicles and run the service responsibly. We do not sell your personal data.
THE INFORMATION JOURNEY
WHAT MAY REACH US
01
YOU CONTACT US
Your name, phone number, email address and the messages you send by call, WhatsApp, email or website form.
02
WE PLAN THE JOB
Your location, destination, vehicle details, incident information and practical access or safety details.
03
THE SITE OPERATES
Limited technical or cookie data, such as device and website-use information, where applicable and subject to consent rules.
HOW THE INFORMATION IS USED
A PRACTICAL LEGAL MAP
PURPOSES
To answer enquiries; provide recovery, roadside or transport services; administer quotes, bookings and payment; protect safety; meet legal duties; and improve the website and service.
LAWFUL BASES
Depending on the situation, processing may be necessary for a contract or steps before one, our legitimate interests, compliance with a legal obligation, or your consent where the law requires it.
SHARING
Information may be shared only where needed with hosting, communications or payment providers, professional advisers, recovery partners acting under suitable arrangements, or public authorities where law or safety requires it.
RETENTION
We keep information only for as long as needed for the purpose collected, including service, accounting, dispute and legal requirements, then delete or anonymise it where appropriate.
YOUR RIGHTS
YOU CAN ASK
Subject to the circumstances and exemptions in UK data-protection law, you may have the following rights.
Access your data
Correct inaccurate data
Request deletion
Restrict or object to processing
Receive portable data
Withdraw consent
You can also complain to the Information Commissioner’s Office (ICO) if you believe your information has not been handled properly.
DATA CONTROLLER
WHO IS RESPONSIBLE?
AJ Car Recovery Birmingham
info@ajrecoverybirmingham.com
07788 912263
Notice updated: August 2026
A QUESTION ABOUT YOUR DATA?
Contact AJ Car Recovery Birmingham and we will respond as clearly and promptly as we can.
Email the data controller